Beautiful hand crafted accessories - Designs for the stylish dog


FAQ

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Frequently Asked Questions
  • How do you ship orders?

    We currently offer shipping via Royal Mail 2nd Class. The expected delivery time is estimated as 2 to 3 days

  • Is payment via the store secure?

    Yes, payment is secure and conforms to the industry standard. All payments are via integrated Ecommerce payment gateway services and your  payment transaction is not visible to us

  • What type of payment methods do you accept?

    The following cards are accepted:  Visa, MasterCard, American Express, Maestro or Visa Electron.

    We also accept PayPal

  • What is your return policy?

    In the unlikely event that you need to return an item, all you need to do is email sharon@harveyoliver.co.uk and provide the following:  Name, email, contact number, item description and a description of the problem. We will deal with any issues promptly and look after you as a valued customer.

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