Get answers to common questions
Some frequently asked questions to help you
Sizing
What size do I need? Just like humans, dogs are unique. It is important that you measure your dogs neck to ensure you get the correct size. Find our size guide here internal://96463682-2a5b-408f-b889-c4e385cec1b3
Shipping
We use Royal mail for shipping. Different options are available at checkout.
Secure payment
Payment is made either via a secure ecommerce platform or PayPal and your transaction information is not shared with us
Quality
Our products are made by hand just for you. We use high quality materials to enable us to provide you with the high quality products you expect from Harvey Oliver.
Returns
If you have any problems contact us and we will provide the best solution for you.
View our returns policy here:internal://abc547b0-f85a-4e94-b963-ab84b2b6c597